February 8, 2011: Let Go, “Call 311”

Today walking up sleety, icy College Avenue, I saw an older woman coming in the opposite direction slip and fall maybe 20 feet from me.

“Are you okay?” I asked as we walked closer together.

She brushed off her pants. “Some of these people,” she said, her voice trailing off. She looked behind her to the spot where she’d fallen—right in front of a church.

I nodded in sympathy, then showed off my YakTrax. Still smarting, still angry, she was not impressed. That she could buy something that would allow her NOT to be victimized by poorly maintained sidewalks wasn’t appealing; she wanted some one to pay!

Mentally acknowledging her anger—heh, such homeowner neglect makes me furious, too—I shifted gears: “Do you live in this neighborhood?” I asked.

She nodded.

“Then why don’t you call 311 and complain? You can tell the operator what happened to you. And give the exact address.”

She smiled.

I have a feeling she’ll call.

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